We may wish to say that the fact that somebody is a boss means that he has all the leadership skills. Unfortunately this doesn’t need to be the case. Why? Different humans, different personalities. As I have recently read an article on Forbes written by Allan Hall, I would like to share what seemed important to me and what is related to huge differences between the boss and the leader. 

”Exceptional leadership begins with a positive view of people and ends with remarkable accomplishments.” 

When working, we may focus a lost on the results for many reasons. Learning, ambition, bonus, career development etc. What we may forget while we are doing all the weekly statistics about the good job that we have done are people skills. After learning and specific skills that we may gain, can somebody teach us about how to deal with people without being fake? If you ask me, leaders have this natural charisma in dealing with humans around them. 

A boss demands, a leader consults.

A boss says: “I need you to get this done now!” In most cases, such a command is probably met with disdain and frustration. When a boss demands results and places stringent expectations upon an employee without asking for perspective, his or her credibility suffers.

On the other hand, a thoughtful leader will ask, “Can you, based upon your current workload, focus your time and attention on this important project?” Highly praised leaders recognize that their workers are not slaves but human beings who appreciate an opportunity to express their opinions and feelings in any discussion that might impact their assignments. 

A boss dictates, a leader empowers.

A lame boss proclaims “Do it this way, or else!” A boss who declares “it’s my way or the highway” will be left with a near-empty parking lot; and the few who remain will be running out of gas. A terrible boss will say “This is the way we do things around here”.  The clear message to an employee is “don’t think, I will do that for you”.  A narrow minded boss limits the creative process and self expression. He, in effect, kills innovation and increased productivity. 

A genuine leader gives his people authority and responsibility to act and will ask questions. Such an approach demonstrates to employees that they are trusted are talented and possess good judgment. Leaders know when employees are empowered great things happen; productivity soars, motivation is high and retention increases.

A boss talks, a leader listens.

Bosses like to hear themselves talk. They are wildly impressed with their own knowledge, skills and experience. They have all the answers and every problem solving solution. Being so bright, they have no need to understand what’s on the minds of customers and employees. Since this know it all boss lords over everything, employees soon close their ears and minds to incessant babble. Sadly these self-declared geniuses don’t understand why their departments never receive acclaim and recognition.

Effective leaders have huge ears and use to them to carefully listen to the voices of their people. Such leaders spend time getting to know the workforce and encourage one and all to speak from their hearts and minds. An open door policy is their standard. This leader and his team are seen as best in class and constantly in the lime light. 

In its simplest form, the basis of exceptional leadership is a manager who cares deeply about his or her peers and subordinates and treats them all with kindness, respect and genuine appreciation. Those managers who follow this approach will always find a loyal, engaged, happy and highly productive workforce.